Thank you for visiting our website. Fasttrack Immigration (referred to as “the Company,” “we,” “our,” “us,” or “the website”) is the entity responsible for operating and managing this site and its services.
This Policy follows the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using the website, you agree to the way the Company collects, uses, and protects your information as described in this Policy.
1. Introduction
Our platform is designed to provide visitors with clear information about our services, including assistance, guidance, and the processing of various types of visas and electronic travel authorizations (ETAs) (collectively referred to as the “Services”).
We take your privacy seriously. This Privacy Policy explains how we collect, use, and protect information from visitors to our site, including personal data and other types of data. We aim to be transparent in how we handle your data and to protect your trust by keeping you informed and secure while using our Services.
2. Scope and Applicability
This Privacy Policy applies to all personal information collected by the Company through the website and related communication channels, including online forms, email, and other methods of interaction. It covers data collected in connection with our visa processing and travel authorization services, as well as any assistance or guidance provided through the website.
3. Key Terms You Should Know
To help you better understand this Privacy Policy, here are a few important terms we use:
Personal Information: Any data that can be used to identify an individual, such as your name, email address, or passport number.
Sensitive Information: Details that require additional protection, including health information, criminal history, or biometric data.
Services: The support we provide, including consultation, eligibility assessment, document preparation, and application assistance for electronic travel authorizations (ETAs).
4. The Information We Gather
To provide you with smooth and reliable service, the Company may gather certain types of information when you use our website or contact us. This may include:
Contact and identification details (such as your name, email address, and phone number)
Travel and passport information needed to process your visa or travel authorization
Payment and transaction details, which are handled securely through trusted third-party payment providers
Device, browser, and analytics data like your IP address, cookies, and activity logs to help us improve website performance
Messages and correspondence you share with our support team
Any other information you choose to provide voluntarily while using our services
We only collect sensitive information when necessary, and we handle it with utmost care and confidentiality.
5. Your Advertising Preferences
The website and our trusted partners may show you ads that are personalised based on how you browse or interact with our site. These ads help us share relevant content and offers that interest you.
If you prefer not to see personalised or interest-based ads, you can opt out anytime using the following links:
For web browsers:
- NAI Consumer Opt-Out (US & global)
- DAA WebChoices (US)
- YourAdChoices Canada
- EDAA Your Online Choices (Europe/UK)
For mobile apps:
Please note that your ad preferences are saved separately for each browser or device. If you clear your cookies, use a different browser, or switch devices, you may need to reset your preferences.
6. How We Use the Information You Share with Us
We use the personal information you provide to help us deliver a smoother, safer, and more personalized experience. Specifically, the Company uses your information to:
Provide, manage, and continuously improve our Services
Process your visa or travel authorization applications and respond to your questions
Confirm your identity and protect against fraudulent activity
Meet legal and regulatory requirements
Send you updates about your application, important service notifications, or marketing messages (only if you’ve given consent)
Understand how visitors use our website so we can improve its performance and usability
Our goal is to use your information responsibly, only in ways that support your needs and enhance your experience with our Services.
7. When and Why We Share Your Information
The Company respects your privacy and only shares personal information when it’s necessary to provide our services or when required by law. Your data may be shared with:
Government or immigration authorities to process your visa or travel authorization applications.
Trusted consultants and service providers who are bound by strict confidentiality agreements.
Payment processors and technology partners who help operate our website and maintain secure transactions.
Law enforcement agencies or courts, when we are legally required to disclose information.
We never sell or trade your personal information to any third parties.
8. How We Handle Data Internationally
Your information may be stored or processed in countries outside your own, depending on the location of our servers or service partners. Regardless of where the data is handled, the Company takes strong measures to protect it. We utilise secure data transfer agreements, encryption, and other safeguards to ensure that your personal information remains safe.
9. How We Protect and Store Your Information
The Company takes your privacy and data security seriously. We utilise a combination of technical tools and organisational practices to safeguard your information from loss, misuse, or unauthorised access. Your data is stored only for as long as it’s needed to provide our services or as required by law. Once it’s no longer necessary, we make sure it’s safely deleted or converted into anonymous data that can’t be linked back to you.
10. How We Use Cookies
Our website uses cookies to make your browsing experience smoother and more personalised. Cookies help us understand how visitors use our site so we can improve performance and content. You can choose to manage or disable cookies in your browser settings; however, please note that some parts of the website may not function properly without them.
11. Your Data Rights and Choices
You have the right to know what personal data we hold about you and to request corrections or updates if any information is inaccurate. You can also ask us to delete your data, limit how it’s used, or withdraw your consent at any time if applicable. To exercise these rights, simply contact our Privacy Officer, and we’ll respond promptly to your request.
12. Children’s Privacy
The website and its services are intended for use by individuals aged 18 and above. The Company does not knowingly collect personal information from children under the age of 18 without verified parental or guardian consent. If we become aware that a child’s data has been collected unintentionally, we will take immediate steps to delete it from our records.
13. Managing Your Marketing Preferences
You have full control over the marketing messages you receive from the Company. You can unsubscribe from promotional emails at any time using the links provided in our messages or by reaching out to our Privacy Officer directly. Opting out will not affect important emails related to your visa or travel authorization services. Additionally, you can choose to opt out of interest-based ads by clicking here.
14. Keeping You Informed About Policy Changes
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Whenever we make updates, the revised Policy will be posted on the website with the new “Last Updated” date. We encourage you to check this page regularly to stay informed about how your information is collected, used, and protected.
15. Reach Out to Our Privacy Officer
If you have any questions about how the Company handles your personal information, or if you’d like to access, update, or correct your data, our Privacy Officer is here to assist you. We’re committed to responding promptly and making the process as simple and transparent as possible.
If your concern isn’t resolved after contacting us, you can reach out to the Office of the Australian Information Commissioner (OAIC) for further assistance. You can call them on 1300 363 992 or visit their website at www.oaic.gov.au.
Fasttrack Immigration
Email: info@globalvisaportal.com
Address: 65 Best Road, Seven Hills, NSW 2147 Australia
Domain: www.globalvisaportal.com